PILOT SPIN
Pilot Zone => Pilot Zone => Topic started by: nddons on October 12, 2021, 06:56:52 PM
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I had a 10-year old Bose A20 headset that was in desperate need of refurbishment. The batteries would only last 1-2 flights, the cable was cracked, the ear pads were pulling out and torn.
At OSH Bose told me that they usually do refurbishments at the show, but because of Covid, they couldn’t do that. But they wanted to see my headset, recorded the serial number, and handed me a card for a 50% discount off their usual $225 refurbishment cost. I had to pay for shipping there, but they paid for return shipping via UPS.
I sent it in during the last week in September, and just got it back today. Bose replaced the ear cups, the cord and the battery control unit, the head band pads, and the mic - seems like everything except for the ear cups and hard head band. All for $112.50 plus tax, and I basically have a brand new Bose A20.
I purchased a David Clark One-X before sending in my Bose, so now I’ll use the DCs in my NAvion, while my pax get a nice, comfy Bose.
Well done, Bose.
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I have some Bose A10 that are just falling apart. I went the Edfred route, and bought the Bose QC35 headsets and the microphone kit to plug it into the airplane. I will fly with it over the weekend to see how it works out. If good, it's about 1/2 the price of "aviation" headsets.